Customer retention,

Definition of Customer retention:

1. An assessment of the product or service quality provided by a business that measures how loyal its customers are. Customer retention statistics are typically expressed as a percentage of long term clients, and they are important to a business since satisfied retained customers tend to spend more, cost less and make valuable references to new potential customers.

How to use Customer retention in a sentence?

1. Customer retention can be prevented, by showing just a little more attention to your customers, a customer appreciation day never hurts either.
2. Our customer retention measurements were great and we had a lot of loyal and amazing customers that loved our store.
3. In the old days, IBMS customer retention wasnt so much because of their quality products, but rather the airtight contracts their legion of lawyers crafted.

Customer Retention

Customer retention refers to the process of keeping your customers on board with your business by making them happy with your services.